Thank you for purchasing our product - we hope you love it. Please know that we stand behind our products 100%. If you are not satisfied with your purchase, don't worry, we've got you covered - simply send us an email for a repair, replacement, or exchange. Although we strive to use the highest quality materials and craftsmanship, some products will eventually wear out.

If you have any our product that has stopped performing before its reasonable lifetime (not due to misuse or neglect), please send us an email and we promise to make it right.

About 1000km or one year warranty for scooter body, and 6 months warranty for batteries pack. The warranty does not include the postal cost from customers to the maintenance service center. However, we will see how the regional distributor and maintenance service center performs locally.